Unable to start service ManageEngine ServiceDesk Plus

Unable to start service ManageEngine ServiceDesk Plus

Hello,

When I trying to start the service, the system display an error.
If I run the command run.bat:

Could Not Find D:\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
Failed to start the server. Please refer logs for more details
Normal Shutdown.

Server shutdown complete

If I run the command sd_service.bat:
FATAL  | wrapper  | Unable to resolve the full path of the configuration file, :
 The operation completed successfully. (0x0)
FATAL  | wrapper  | Current working directory is: D:\ServiceDesk\bin


Could you help me?


Thanks.

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