Unable to start Service Desk
Good afternoon,
I was applying an update and it ask me for make a backup during the process. I forgot to modify the upgrade script and I forced close the update manager from task manager (otherwise it will start to backup data and we don't want that). Now when I'm trying to start Manage Engine Service Desk from run.bat it says the following:
Starting Server from location: D:\ManageEngine\ServiceDesk
Free edition...
Previous Patch not applied properly, hence contact support team
Problem while Starting Server
System halted
I reverted the snapshot before doing all of these, but it is still the same. Do you know if there is a key or something that triggers that? Do you know how to fix this issue?
I guess this has to be the DB...
Kind regards