Unable to send SM alert
I have been unable to send an SMS alert. This is absolutely vital for our usage.
If I set up an alert with a valid email address it works just fine, as soon as I change it to eg: "0427374220@sms.link.com.au" it just dissappears completely. To expand:
I have enabled mail relay for the machine hosting Opmanger, I can send to the SMS address using BLAT at the command line or competitors product (I am evaluating both) GFI NSM and both work just fine when the address is changed. So there is no problem passing the email address through the exchange server etc.
If I do a trace of the message, there is no sign of the message ever hitting the exchange server using Exchange System Monitor message tracking, there is no errors in the event log of either the exchange server or the Opmanger machine. It simply appears that when the addess starts with a number Opmanger fails to send it to the exchange server.
I have tried using both the email and sms profiles.
Any ideas? It is very important that this function works.
If I set up an alert with a valid email address it works just fine, as soon as I change it to eg: "0427374220@sms.link.com.au" it just dissappears completely. To expand:
I have enabled mail relay for the machine hosting Opmanger, I can send to the SMS address using BLAT at the command line or competitors product (I am evaluating both) GFI NSM and both work just fine when the address is changed. So there is no problem passing the email address through the exchange server etc.
If I do a trace of the message, there is no sign of the message ever hitting the exchange server using Exchange System Monitor message tracking, there is no errors in the event log of either the exchange server or the Opmanger machine. It simply appears that when the addess starts with a number Opmanger fails to send it to the exchange server.
I have tried using both the email and sms profiles.
Any ideas? It is very important that this function works.