Unable to scan workstations using agent anymore
Hi
I can no longer scan any Windows 8.1 machines using the agent.
I can still scan Windows 10 (with agent) and servers (without agent)
The server log file reports
Problem while analysing exception caused during workstation scan.|org.xml.sax.SAXParseException; Premature end of file.
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
I have tried updating ManageEngine Service Desk and rebooting server but no change.
Any ideas?