Hello,

We are using Asset Explorer with Endpoint Agent but we are unable to scan workstations because we get the following error message:

We have troubleshoot in the agent and it shows everything is reachable and working properly.

We had previous tickets similar to this and what was done before is reintegrate Endpoint Central(Free license) in Asset Explorer, this did not solve the issue this time.

Could you assist us with this?
Thanks, regards