After migrating from Postgre to MSSQL database we've had issues with the search results. We've since upgraded to ServiceDesk Plus 10.5 Build 10504 running on Windows Server 2016. Our MSSQL database runs on a separate server. 

The following command has been run from an administrator elevated CMD window:

I've gone to reindex the database with: C:\ManageEngine\ServiceDesk\bin\reIndexData.bat Allmodule but I get the following error:

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* SEVERE : Server is running...please stop the server *
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So when I stop the ServiceDesk Plus service, I get a new error: 

Exception while checking server status.Connection refused: connect
stopping DB Server >>>>> false