Unable to reply to a request containing an E-Mail address starting with an underscore.

Unable to reply to a request containing an E-Mail address starting with an underscore.

When trying to reply to a request where the 'To' or 'CC' fields contain an E-Mail address starting with an underscore the following message is returned and the reply isn't sent.

Message from webpage
Please enter propper E-Mail ID: __email@domain.com



I assume this has been caused by some field validation which was introduced during a recent upgrade. Unfortunately this is quite an annoying issue as the mailbox which receives E-Mail requests starts with 2 underscores.

ServiceDesk Plus version 7.6.0 Build 7604









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