Unable to perform full backup
Dear All,
Please help, we are unable to perform full backup with this error result.
Starting....
Nov 9, 2016 6:28:31 PM com.adventnet.servicedesk.server.utils.SDDataManager setStandAlone
INFO: Going to set the standAlone param as : true
Nov 9, 2016 6:28:31 PM com.adventnet.servicedesk.server.utils.SDDataManager setStandAlone
INFO: Going to reset rootDir using server.dir
Nov 9, 2016 6:28:31 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
Nov 9, 2016 6:28:32 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {RELEASE={version=9.0}, BUILD={number=9023}}
Nov 9, 2016 6:28:32 PM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rebrandData :: {ADSELFSERVICE={name=ADSelfService Plus}, OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine ServiceDesk Plus}, ADMANAGER={name=ADManager Plus}}
Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGenerator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
*************************************************************
Number of tables found : 1341
-------------------------------------------------------------
Build number : 9023
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backup_info.xml : true
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Ignored Table List
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AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
===================Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGenerator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGenerator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
Thanks.
Ddy