Unable to open Attachments without safe before it

Unable to open Attachments without safe before it

Hi all

I have problem to open any types of attachments in a ticket.

If i want to open a attachment i must safe the attachment and then i can open it.

When i try to open the attachment directly with the button open and if this file is a .txt file i get the message that the file was not found, want to create a new file ?

When i try to open a .jpg my program will be started but not the .jpg file

Any suggestion ?

Thx, Andreas











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