[11:50:22:484]|[04-07-2017]|[SYSOUT]|[INFO]|[88]|: [JBOSS] JBossSecurityMgrRealm: Environment Propeties are {java.naming.factory.initial=org.jnp.interfaces.NamingContextFactory, java.naming.factory.url.pkgs=org.jboss.naming:org.jnp.interfaces:org.jboss.naming:org.jnp.interfaces}|

[11:50:22:484]|[04-07-2017]|[com.adventnet.authentication.internal.WebClientAuthenticationManager]|[INFO]|[88]|: authenticating user : jgk|

[11:50:22:484]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[88]|: LDAPLoginModule : initialize called with subject : Subject:

, callbackhandler : javax.security.auth.login.LoginContext$SecureCallbackHandler@30530165, sharedstate map : {} & options map : {}|

[11:50:22:484]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[88]|: LDAPLoginModule : login called|

[11:50:22:484]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[88]|: Going to authorize the user|

[11:50:22:484]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[88]|: received data >>> LoginName:jgk domain:nullisLocalAuth--->false|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LDAPLoginModule]|[INFO]|[88]|: LDAPLoginModule : abort called|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[88]|: #####LoginUtil abort calling : loginName jgk|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: javax.security.auth.login.FailedLoginException: Exception while retrieving user account|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.servicedesk.authentication.internal.LDAPLoginModule.login(LDAPLoginModule.java:247)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at java.lang.reflect.Method.invoke(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext.invoke(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext.access$000(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext$4.run(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext$4.run(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at java.security.AccessController.doPrivileged(Native Method)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext.invokePriv(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at javax.security.auth.login.LoginContext.login(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.internal.PAMImpl.start(PAMImpl.java:162)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.PAM.start(PAM.java:245)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.PAM.authenticate(PAM.java:146)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.internal.WebClientAuthenticationManager.isValid(WebClientAuthenticationManager.java:160)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.internal.WebClientAuthenticationManager.isValid(WebClientAuthenticationManager.java:98)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.jboss.web.tomcat.security.JBossSecurityMgrRealm.authenticate(JBossSecurityMgrRealm.java:261)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.authenticator.NMSFormAuthenticator.authenticate(NMSFormAuthenticator.java:259)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:450)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:78)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:175)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:309)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at java.lang.Thread.run(Unknown Source)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: Caused by: com.adventnet.persistence.DataAccessException: No rows found for the table AaaService in this DataObject|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: at com.adventnet.servicedesk.authentication.internal.LDAPLoginModule.login(LDAPLoginModule.java:248)|

[11:50:22:593]|[04-07-2017]|[SYSERR]|[INFO]|[88]|: ... 32 more|

[11:50:22:593]|[04-07-2017]|[com.adventnet.authentication.PAM]|[WARNING]|[88]|: FailedLoginException occured with message : Exception while retrieving user account|

[11:50:22:593]|[04-07-2017]|[SYSOUT]|[INFO]|[88]|: [JBOSS] JBossSecurityMgrRealm: User: jgk is NOT authenticated|

[11:50:22:593]|[04-07-2017]|[SYSOUT]|[INFO]|[88]|: [JBOSS] JBossSecurityMgrRealm: End authenticate, principal=null|

[11:50:22:593]|[04-07-2017]|[SYSOUT]|[INFO]|[88]|: here inside Login.jsp---->|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[88]|: generateNTLMV2Script HttpServletRequest---> http://support:88//Login.jsp|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[88]|: lurl::: http://support:88//Login.jsp|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[88]|: base url from session:::/j_security_check|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[88]|: base url:::j_security_check|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.authentication.NTLMV2Filter]|[INFO]|[88]|: lurl--->j_security_check|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.setup.util.SSOUtil]|[INFO]|[88]|: User Or Domain Is Empty inside SSOUtil|

[11:50:22:593]|[04-07-2017]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[INFO]|[88]|: serverInfoFilePath is claling C:ManageEngineServiceDeskbin..serverdefaultconfServerInfo.properties|

[11:50:23:578]|[04-07-2017]|[com.adventnet.servicedesk.util.RememberMeUtil]|[INFO]|[88]|: inside of ---> getCookieValue from RememberMeUtil, cookieName : febbc30d;|

[11:50:23:578]|[04-07-2017]|[com.adventnet.servicedesk.util.RememberMeUtil]|[INFO]|[88]|: inside of ---> ###removeRememberMeDetails from RememberMeUtil, febbc30d cookieValue : null;|

[11:50:23:578]|[04-07-2017]|[com.adventnet.servicedesk.util.RememberMeUtil]|[INFO]|[88]|: inside of ---> getCookieValue from RememberMeUtil, cookieName : username;|

[11:50:23:578]|[04-07-2017]|[SYSOUT]|[INFO]|[88]|: #####Login.jsp -----> loginError : true|

[11:50:23:578]|[04-07-2017]|[com.adventnet.servicedesk.setup.util.LDAPUtil]|[INFO]|[88]|: IsLDAPAuthentication Result : true|

[11:50:35:719]|[04-07-2017]|[com.manageengine.servicedesk.notification.realtimenotification.ExpiredMessagesDeleteThread]|[INFO]|[161]|: Deleted 0 messages at 1491558635703|

[11:50:35:719]|[04-07-2017]|[com.manageengine.servicedesk.notification.realtimenotification.ExpiredMessagesDeleteThread]|[INFO]|[161]|: Deleted 0 users at 1491558635703|

[11:50:37:906]|[04-07-2017]|[SYSOUT]|[INFO]|[190]|: [JBOSS] SecurityAssociationValve: GetRealTimeNotificationsServlet, runAs: null|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueueFiller]|[INFO]|[158]|: Starting job queue filler in the interval:20000|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueue]|[INFO]|[158]|: checkAndFillQueueFromDB: jobQueueSize: 0; jobInfoQueueSize: 300|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueue]|[INFO]|[158]|: JobQueue.size is less than JobInfoQueueSize. So going to fill from db if available in DB|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobSchedulerUtil]|[INFO]|[158]|: thresholdCount: 360; getJobInfoQueueThreasholdPercentageToRefill: 120; getJobInfoQueueSize(): 300; numberOfJobsInJobQueue: 0|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueue]|[INFO]|[158]|: fillJobInfoQueue. There is no job entry in db|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueue]|[INFO]|[158]|: fillJobInfoQueueFromDB completed. So returning from while..|

[11:50:41:516]|[04-07-2017]|[com.manageengine.jobscheduler.JobQueueFiller]|[INFO]|[158]|: Next refilling time at:Fri Apr 07 11:51:01 CEST 2017|

[11:50:44:797]|[04-07-2017]|[com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask]|[INFO]|[134]|: MailFetchingTask instantiated. |