Hi there,

 

We are currently testing a migration of servicedesk 8106 from Windows to Linux. The migration is flawless, however we are unable to log in to the administrator account.

 

We have also tried resetting the password to the admin account, and another local account through the sql back end, but still no luck.

 

One thing we didnt do as a test, was remove any domain / ldap authentication from the live database before moving across to linux. Is there a 'migration guide' available from ManageEngine that covers any traps, or is it as basic as installing on linux, restoring the database?

 

Thanks for your time.