Unable to import requesters from Active Directory
Hi,
I am using service Desk Plus MSPO on Windows (V8.3 Build 8314).
I have set up a domain controller, and can scan it to get a list of ou's.
When I try and import users, I get a lis of ou's, and can select the required ou. It then just hangs on "connecting to active Directory Server" and never gets further.
At the same time, the manageengine windows service stops.
Has anyone had this issue before?
Regards,
Leslie
I am using service Desk Plus MSPO on Windows (V8.3 Build 8314).
I have set up a domain controller, and can scan it to get a list of ou's.
When I try and import users, I get a lis of ou's, and can select the required ou. It then just hangs on "connecting to active Directory Server" and never gets further.
At the same time, the manageengine windows service stops.
Has anyone had this issue before?
Regards,
Leslie
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Leslie Maclachlan
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