Unable to Import Active Directory User and Add New Domain Controller
Hi SDP Support Team,
I have problem to add new domain domain controller in Service desk plus, with a valid user name, password and domain details. I am able to telnet that domain and well as able to ping smoothly.
When I click on 'save' button , it always gives me error,
FAILURE :Domain Controller saved successfully. But error occurred while trying to connect with LDAP Server - Please check your inputs.
My SDP version is 7.6.0
Please provide me help.
Thanks in advance
With Best Regards
Mrityunjai Kumar
I have problem to add new domain domain controller in Service desk plus, with a valid user name, password and domain details. I am able to telnet that domain and well as able to ping smoothly.
When I click on 'save' button , it always gives me error,
FAILURE :Domain Controller saved successfully. But error occurred while trying to connect with LDAP Server - Please check your inputs.
My SDP version is 7.6.0
Please provide me help.
Thanks in advance
With Best Regards
Mrityunjai Kumar