Unable to create request by email

Unable to create request by email

Dear,

I'm having a problem setting up request creation by email; I read the guide on the site, and tried everything I could think of, though it seams something is wrong as emails are received though requests are not generated by SDP.

Note: In email Command section, I've tried @@IT, @IT, @@IT@, and IT, all emails seem to be ignored by SDP.

Version: 9.1 Build  9105
Screen shot of settings below:


Sincerely,

                  New to ADSelfService Plus?