Unable to close tickets using bulk close option
Hi Team,
I am trying to close multiple tickets at a time from "Requests" tab. When ever i trying to close a pop up show with below error. Note that in the Closure Rules nothing is set as mandatory during the ticket close/resolve. Please check the below snaps and assist us.
Build 14970 and DB is PGSQL
Support file also uploaded.
Thanks
Mostafiz
Following request are failed to close : 42, 43, 44
Following request are failed to close : 42, 43, 44
New to ADSelfService Plus?