Unable to clear SQL cache alarms (build 7025)
Well it looks like the patch to 7025 did not fully fix our problems with regards to clearing SQL alarms.
We are still having problems with;
- When an SQL alarm is acknowledged no problems are encountered
- When the same alarm is 'cleared' we get a blank page in IE or Firefox and the only way to get back to OpManager is to login again. Of course the alarm is still present and has not been cleared.
- We've noticed that when on certain SQL monitors setting the 'threshold' seems to have no effect. We are still getting alarms from items such as "Cache Hit Ratio" which tells us that the current ratio is 51% even though the alarm threshold has been set to 95%.
As always any assistance would be appreciated.
Thanks.
Matt
We are still having problems with;
- When an SQL alarm is acknowledged no problems are encountered
- When the same alarm is 'cleared' we get a blank page in IE or Firefox and the only way to get back to OpManager is to login again. Of course the alarm is still present and has not been cleared.
- We've noticed that when on certain SQL monitors setting the 'threshold' seems to have no effect. We are still getting alarms from items such as "Cache Hit Ratio" which tells us that the current ratio is 51% even though the alarm threshold has been set to 95%.
As always any assistance would be appreciated.
Thanks.
Matt