Hello,
We have successfully reinstalled ServiceDesk Plus on windows 2012 with MS SQL server database configured. Trying to configure SSL certificate and in this process it is required to change the web port to secured and 443.
When I try to execute \bin\changeWebServerPort.bat 443 https from command prompt, below is the error thrown.
Exception while forming the url: null and getting the stream. C:\..server\default\conf\buildinfo.xml <The system cannot find the path specified>
java.io.FilenotFoundException C:\..server\default\conf\buildinfo.xml <The system cannot find the path specified>
Can someone please help, the SSL certificate is already been copied in this path C:\ManageEngine\ServiceDesk\server\default\conf
Thank you,
Usha