Unable to change a request's template
I'm using SDP 9036. I'm trying to edit an existing request. Usually when I edit a request (by clicking the Edit button at the top of the request), there's an option to change the request's template at the top right. I'm trying to edit this one request to change the template and the template drop-down is not displayed. Why would I not be allowed to change the template of a request? Thanks!
New to ADSelfService Plus?