Turning on Active Directory Integration
My facility has been using ServiceDesk Plus for about 2-3 years. We did not turn on the Active Directory integration because it posed some problems at the time. We'd like to turn it on now, but we're concerned that it will either duplicate all of the users or it will cause our history to disappear. Does anyone know what will happen if we turn it on now?
Will our history disappear?
Will the user list disappear, or will it create a bunch of duplicates?
Has anyone else done this? What problems did you have as a result?
Will our history disappear?
Will the user list disappear, or will it create a bunch of duplicates?
Has anyone else done this? What problems did you have as a result?