Trying to restore from backup after a failed upgrade attempt.
I was trying to upgrade my service desk install to the latest version, currently I am on linux build 9010, trying to stairstep to 9049 etc.
The upgrade failed so I am having to perform a restore.
I took a full backup beforehand.
The database is mysql.
I am trying to follow the instructions here:
When I get to step 5 it says go to step 7, which I do.
Step 7 says start Manage Engine ServiceDesk Plus, and verify
I am able to login, which I do, the console gets to here:
ServerContainer [CREATED]
SQLOne Search [CREATED]
AdventNetCC [CREATED]
AdventNetServiceDesk [CREATED]
ServerContainer [STARTED]
SQLOne Search [STARTED]
AdventNetCC [STARTED]
AdventNetServiceDesk [STARTED]
Server Started.
Please connect your client at http://localhost:8080
I can login to the website at that location, however If I close the console window the application shuts down. Is this normal ?
I am unsure how to correctly restore the backup from this point.
Do I need to run through the setup wizard first?
Do I need to connect the
database first?
Appreciate the help Any assistance would be great!
Thanks,