Troubles with category at email request
Hello!
When request comes with email, it always have some category.
I need make that technichian must choose right category when he have request. They always forgot to do this, because it allready have some category.
There are any possibility to make new request which comes form email with all empty category?
Regards, Anton.
When request comes with email, it always have some category.
I need make that technichian must choose right category when he have request. They always forgot to do this, because it allready have some category.
There are any possibility to make new request which comes form email with all empty category?
Regards, Anton.