Sticky Posts
ServiceDesk Plus v16 Build 16000 Released
We are happy to announce that ServiceDesk Plus v16 Build 16000 which includes several major features and enhancements has been released. You can download the service pack using the link below. https://www.manageengine.com/products/service-desk/on-premises/service-packs.html
Microsoft Intune MAM in ServiceDesk Plus mobile apps
Hello all, We are pleased to announce that Microsoft Intune MAM (Mobile Application Management) has been integrated into the ServiceDesk Plus mobile apps. With Intune MAM integration, organizations can securely manage access to the ServiceDesk Plus mobile
[Webinar] How ITSM and ITOM together automate CMDB, change, and incident management
Hey there, Are you an IT service technician looking to simplify and automate your CMDB, change and incident management? If you’re aiming to: Automate CMDB management and eliminate outdated records Map dependencies across every IT layer to visualize impact
Upcoming New Features
Hello all, We are glad to inform you that several significant features are scheduled for an upcoming release. Please note that the final scope of these features may be subject to change or postponement as the release progresses. 1) Request Workflow: Request
Discontinuation of Web Remote Functionality
Dear users, We would like to bring to your notice that Web Remote functionality will be discontinued from ServiceDesk Plus/Asset Explorer due to its dependency on the third-party library SparkGateway. For new installations, this will come with immediate