Trouble-Ticketing and Asset management for OpManager Users
Hi,
A lot of you have asked us for Asset Management, Software license tracking and trouble-ticketing functionality in these forums.
Here's good news - We've just released a new Help Desk and Asset Management software - ManageEngine ServiceDesk plus
Now you can have OpManager forward critical alarms as email notifications directly to the helpdesk email-ID and they get tracked as tickets in the ServiceDesk. You can also track your hardware / software inventory, manage software licenses and track purchase orders and contracts.
To know more about this product visit http://www.servicedeskplus.com
You can also visit the online demo at http://demo.servicedeskplus.com
There is a free version and a 30 day trial available for download.
Give it a try and I'm sure you'll like it. I would love to hear your feedback on the ServiceDesk forums at http://forums.adventnet.com/viewforum.php?f=57
Cheers
Girish Mathrubootham
Product Manager - OpManager & ServiceDesk plus
A lot of you have asked us for Asset Management, Software license tracking and trouble-ticketing functionality in these forums.
Here's good news - We've just released a new Help Desk and Asset Management software - ManageEngine ServiceDesk plus
Now you can have OpManager forward critical alarms as email notifications directly to the helpdesk email-ID and they get tracked as tickets in the ServiceDesk. You can also track your hardware / software inventory, manage software licenses and track purchase orders and contracts.
To know more about this product visit http://www.servicedeskplus.com
You can also visit the online demo at http://demo.servicedeskplus.com
There is a free version and a 30 day trial available for download.
Give it a try and I'm sure you'll like it. I would love to hear your feedback on the ServiceDesk forums at http://forums.adventnet.com/viewforum.php?f=57
Cheers
Girish Mathrubootham
Product Manager - OpManager & ServiceDesk plus