Tracking hosted application licenses

Tracking hosted application licenses

We are trying out ServiceDesk Plus so we are new to the software and its features.  Putting the software through its paces I am trying to track our licenses for cloud based applications.  Is anyone out there doing this?

I see where I can add a contract for our hosted applications provider.  It seems I can add the the number of licenses/users for the application via a 'License Agreement' and adding a 'Software License', but I can't seem to allocate those licenses to named users.  Is that not possible without having software actually installed on a workstation?

In the end I am hoping I can track on a per user basis the licenses we are using from application hosted providers.  Thank you for any help.

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