Tracking hosted application licenses
We are trying out ServiceDesk Plus so we are new to the software and its features. Putting the software through its paces I am trying to track our licenses for cloud based applications. Is anyone out there doing this?
I see where I can add a contract for our hosted applications provider. It seems I can add the the number of licenses/users for the application via a 'License Agreement' and adding a 'Software License', but I can't seem to allocate those licenses to named users. Is that not possible without having software actually installed on a workstation?
In the end I am hoping I can track on a per user basis the licenses we are using from application hosted providers. Thank you for any help.
New to ADSelfService Plus?