Track last user actions
Hello,
Is it possible to track the last changes/actions a user has made? One of our supportreps has made an error and now a lot of issues are incomplete. We cannot really find them all where they have gone, so I was wondering (because of the history per issue) whether it is possible to log the last 25 changes or so.
Is it possible to track the last changes/actions a user has made? One of our supportreps has made an error and now a lot of issues are incomplete. We cannot really find them all where they have gone, so I was wondering (because of the history per issue) whether it is possible to log the last 25 changes or so.
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J.H.T. (Jarry) Claessen
ServiceDesk Plus
SupportCenter Support
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