[Tips & Tricks] Guide to manage your asset license and Inventory tracking
Tracking IT or Non-IT assets becomes a task for the IT admin. We end up switching tabs and applications in and out to go through our existing inventory. Being an IT Admin with
ServiceDesk Plus have you ever wondered what's eating up the license?
Follow this trick to save up some license counts.
Steps :
Follow this trick to save up some license counts.
Steps :
- Visit the Dashboard and click on the "Asset" tab. Click on "View all" for an asset summary.
- Once on the summary page, asset count will be highlighted, also Non-IT assets with ServiceDesk Plus has no limitations.
- This view gives sufficient transparency to understand how the existing IT node/endpoints licenses are allocated.
- We may notice a Non-IT asset falling under the IT asset section and eating up the license count. BINGO !
- Verify the existing license usage by clicking on the "question mark' top right corner. Ensuring to tally the node count.
- Now visit Admin Page --> Asset Management --> Product Type.
- Edit the new-found incorrectly added asset and change it to Non-IT.
- We also recommend updating "Asset state" to " Disposed or Expire " on a regular basis to avoid eating up the paid licenses.
Thank you for your time, please do revert for insights.
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