Timings
I have set up the "Operational hours" but the clock time still keeps going even outside the defined times
For example our hours are 0800 -1900 Mon - Fri
a call is create at 10:52 on 31/10/05 closed at 09:06 1/11/05
with the time of 22:41 but I thought this should have been 9:14 total hours?
For example our hours are 0800 -1900 Mon - Fri
a call is create at 10:52 on 31/10/05 closed at 09:06 1/11/05
with the time of 22:41 but I thought this should have been 9:14 total hours?
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