Time spent not showing up on Requesters screen
Is there a way to make it so a requester can view the time spent information on the request? As it is now only the technician's can view the time spent information. The requesters are able to view the resolution but not the time spent. It doe not show up at the bottom of the request.
Please advise.
I included a screen capture to show what I am missing.
Please advise.
I included a screen capture to show what I am missing.