Hi all,

I want to create a report that will show me the time spent by a technician regardless on which category its booked. At this moment I've got separate reports for each individual categories but I would like to combine them to have one report overview.

Our technicians can work on requests, problems, changes and projects through a week.

For example:

A Technician works on Monday 1 hour on requests, 2 hours on a problem, 1 hour on a change and 4 hours on a project. The Technician writes down all the Time Spent on these items in the Work Log.

I want to be able to generate a report that will show me all the Time Spent on above categories by this Technician. And at the end of the week I want to generate a report per technician that will show me that each Technician has worked 40 hours that week divided over the various categories.

Hope anyone has more info on how to generate such a report or point me to the location where this is already available.

Regards,

Luuk