Time spent and Worklog
What's the difference between Time Spent and "Total" of all Worklog times (see attachments -- Worklog time is 8 hr and Time spent is 15 hr)?
I need a report that summarizes all the worklog times for specified requests. Something like that:
Requiest ID | Requester | Technician | Worklog time |
How can i do it?
I need a report that summarizes all the worklog times for specified requests. Something like that:
Requiest ID | Requester | Technician | Worklog time |
How can i do it?