Time since last communication.
Hi
would like to know, whether we can add a column at requests menu,
where we can view "Time since last communication" or "Last Communication Time"
coz, now we cannot find this info unless we view ticket details.
Hope many others have this issue as well.
thank you.
would like to know, whether we can add a column at requests menu,
where we can view "Time since last communication" or "Last Communication Time"
coz, now we cannot find this info unless we view ticket details.
Hope many others have this issue as well.
thank you.
Topic Participants
Vijay
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