time reports
Is there any way you can run a report on time entries by tech by day?
As in have the system write you up a time sheet to see what time you have allocated and to which request, even if the request is assigned to another tech.
Let me be a little clearer. If my manager assigns a request to himself and I do some work on this, I can view and add time on under my name. Now if I try to run a report to justify where my time has gone, I can't find anything to do this. Does this make any sense? sorry if it doesn't, its too early in the morning :)
As in have the system write you up a time sheet to see what time you have allocated and to which request, even if the request is assigned to another tech.
Let me be a little clearer. If my manager assigns a request to himself and I do some work on this, I can view and add time on under my name. Now if I try to run a report to justify where my time has gone, I can't find anything to do this. Does this make any sense? sorry if it doesn't, its too early in the morning :)
Topic Participants
WillWestlake
ankit
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