Time limit for requests on hold
Hi
I have a job that needs to be put on hold (which is not a problem) we want it to come off hold on a particular date and time with a reminder/notification sent to advise the ticket has come off hold.
Is this possible at the moment how do I do it? If not can you schedule it in for future update?
Thanks
I have a job that needs to be put on hold (which is not a problem) we want it to come off hold on a particular date and time with a reminder/notification sent to advise the ticket has come off hold.
Is this possible at the moment how do I do it? If not can you schedule it in for future update?
Thanks