time elapsed reason
hello
i need a report showing
request ID
created time
requester
subject
urgency
technician
request status
reason for time elapsed (comments, approval, stop timer reason)
please note that i want this report for requests that have time elapsed greater that 5 days
thank you very much
i need a report showing
request ID
created time
requester
subject
urgency
technician
request status
reason for time elapsed (comments, approval, stop timer reason)
please note that i want this report for requests that have time elapsed greater that 5 days
thank you very much
Topic Participants
Hassan
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