Hi,
All my times on calls are out by 1 hour. They default to GMT instead of BST. What do I need to do to change this? The server time is correct and has DST set as automatic.
When I try and change the created time on a call, it lets me change it in the little calendar but then when I save this time, it goes back to an hour behind.
I should've noticed this much sooner, but haven't!
We have SDP 7.5.0 build 7502. I notice the latest build is 7502 but got burned last time I updated and the update meant Service Desk was all but useless until you quickly put out another release to fix things that went wrong!! Think that was with 7501.
Thanks