Tickets that have been resolved or closed where there is not technician assigned
I have a report that identifies al tickets that have been resolved or closed where there is not technician assigned
Where the
Request status is “Closed”,”Completed”,”Resolved”
technician is “none”
I can see in the Request History that the ticket has been closed
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How can I add this parameter to the report so it tells me who closed it
| Version | : 9.2 Build 9223 |
Database MSSQL
Thanks Steve