Tickets reassigned by technicians in the last month
We are running ServiceDesk on MSSQL. Is there a way to produce a report that shows which tickets have been reassigned from technicians?
It would have the following layout:
Original Technician Name
Request # Subject Notes Date Created Requester Current Technician Request Status
It would be really good if the report could show how many times the ticket was reassigned, but I would be very happy with the report above.
Thanks.