Tickets Aging Analysis
Hi guys,
I am currently looking to run an analysis the tickets aging against its status. Like the ticket's status "in progress" for how many days, or the ticket's status "pending user action" for how many days?
Is there a way to do that? Thank you.
I am currently looking to run an analysis the tickets aging against its status. Like the ticket's status "in progress" for how many days, or the ticket's status "pending user action" for how many days?
Is there a way to do that? Thank you.
Topic Participants
Su.QL
V Murali
Wilson Simpson
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