Ticket with Closed Status non Core, appear in Open Tickets

Ticket with Closed Status non Core, appear in Open Tickets

We update the SDP, to 
Su Versión 9.0 Build 9017

In the past we create a new state "Failed in Q.A." how a state equal to closed, but with the update this ticket now appear in the "open" status Queries



Imágenes integradas 1


in the query for pending issue appear this State.


Imágenes integradas 2

                  New to ADSelfService Plus?