Ticket Update
the new SDP ver 8.1 has button called reply available for the requester.
problem is with the notification. as customer won't get any update notification if he replied back to ticket using this button.
though he gets notification when he replied back to ticket from his own mail client.
thanks.
problem is with the notification. as customer won't get any update notification if he replied back to ticket using this button.
though he gets notification when he replied back to ticket from his own mail client.
thanks.
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