One thing i have always wanted out of a helpdesk program for some reason, would be for it to send all / or selected new requests to a network or local printer on arrival. kinda of a tech notification, and i also like to have hard copies of my helpdesk requests.

 

Does anybody out there agree? or am i just crazy. because i have posted this on websites of other helpdesk programs and gotten tons of views but Zero (0) replies.