Ticket Request - Emails are going to trash automatically
We are using Service desk plus cloud for last two months and we didn't face any issues and Dudley from today morning All our support emails are going to Trash automatically in SDP. And I could see the emails in trash But tickets are getting generated But I couldn't see the tickets on the dashboard also Technicians are unable to reply to the emails on SDP. Please let us know how to fix this.
New to ADSelfService Plus?