Ticket re-open after requester reply notification Re-solved

Ticket re-open after requester reply notification Re-solved

Hi, 

Ticket is re-open after requester reply notification Re-solved.
In our roles, requester can not closed ticket, and it will be closed by system after 3 days resolved.
And our requirement is when ticket status resolved and requester reply notification resolved, it will become conversation.
Is possible to configure like on attachment "Closed ticket" ?

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