For assets, the history tab has 3 history sub-categories: History, State History, and Assignment History. It's a shame that there's not a Ticket History to track tickets that the asset was associated with. What if there was a series of incident tickets opened that would indicate a computer asset has a faulty component? With a Ticket History, Zia could even be utilized to summarize the ticket history associated to an asset. Then technology teams can have a better footing with warranty support with the manufacturers when a device is faulty.