Thumbs Down - New Incident Template Layout
Hi SDP,
This latest update is pretty crud. The new Incident Template layout is triggering my OCD in a big way, please tell me there is going to be a revision coming in shortly.
We like straight lines and uniform templates in the IT world.
On a good note, we like some of the extra features such as Radio and checkboxes, but find it a big shame that we can't apply them to pre-existing fields such as Category or Ticket Type.
I've attached a screengrab of the template to better show you what i'm talking about.
This latest update is pretty crud. The new Incident Template layout is triggering my OCD in a big way, please tell me there is going to be a revision coming in shortly.
We like straight lines and uniform templates in the IT world.
On a good note, we like some of the extra features such as Radio and checkboxes, but find it a big shame that we can't apply them to pre-existing fields such as Category or Ticket Type.
I've attached a screengrab of the template to better show you what i'm talking about.
Topic Participants
James Tugwell
Dinesh Bhaskaran
Vanessa Reynolds
Siddik