Thresholds are saved to other monitor in the same template after saving

Thresholds are saved to other monitor in the same template after saving

Hi,

Few days ago i have installed from zero the 11300 on a new server - Windows 2012. I have created 11 new Custom monitors for Cisco equipment and added them to an existing (out of the box template): Cisco Catalyst 3750 Series. I have added 2 devices and all was running fine. I have used some of those monitors on another template also.

After some time (1-2 hours) I discovered I have put a wrong threshold for one of the monitors into the template of 3750 switches. I have edit the template, correct the threshold (through the table available) and save applying the template to the device.

After few minutes most of the monitors on that switch were in error. Checking the threshold of the monitors from the device dashboard page these were wrong - for most of the monitors. The same was observed on the second device using the same template.

Investigating it looks that saving the template all my thresholds have been mix across all monitors in that template. I have removed some of the monitors till the thresholds are not mixing anymore. At this point if i add any monitor and edit its thresholds, all thresholds are mixed.

As the installation is new and i wouldn't like to start with a BUG like this, i have opened, edit a threshold and saved another template that i have created manually for my UPS's. In 5 minutes i discovered the same problem - my monitors (which before were fine) had wrong thresholds. I have fixed the thresholds (clicking on each monitor or using the table of thresholds) again and save several times. If i open the same template again the thresholds are mixed again.

I would leave the environment as it is so that you can check what is going on, as this is a new installation and the effort so far was minimum, but for sure i cannot go ahead adding all other hundreds of devices.

Thanks and Regards,
Razvan Despa

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