The ServiceDesk startup hanging at "Application layer started.........................."

The ServiceDesk startup hanging at "Application layer started.........................."

Hi, everyone. Need some help to handle the problem that happening at ServiceDesk startup. The ManageEngine ServiceDesk boot sequence stops at "Application layer started...", jvm allocating more and more memory and always consume above 30% of CPU time, but bootup process never ending. When I'm launching the "run.bat" SD starts up completely in 15-20 seconds, but some modules fails to start.


  1. ===============================================================================
    .
      JBoss Bootstrap Environment
    .
      JBOSS_HOME: C:\AdventNet\ME\ServiceDesk\bin\\..
    .
      JAVA: .\..\jre\bin\java
    .
      JAVA_OPTS:  -Dprogram.name=run.bat -Djboss.server.type=com.adventnet.j2ee.depl
    oyment.system.AdventNetServerImpl -Djboss.boot.library.list=log4j-boot.jar,jboss
    -common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -
    Dsdp.java.gc=false -Xms128m -Xmx512m -Ddb.home=.\..\mysql -Dorg.jboss.logging.Lo
    g4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=
    false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.l
    ogging.config.file="C:\AdventNet\ME\ServiceDesk\bin\\..\server\default\conf\logg
    ing.xml" -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -
    Dlog.dir="C:\AdventNet\ME\ServiceDesk\bin\\..\server\default" -Djava.library.pat
    h="C:\AdventNet\ME\ServiceDesk\bin\\..\lib\native;C:\AdventNet\ME\ServiceDesk\bi
    n\\..\lib;C:\AdventNet\ME\ServiceDesk\bin\\..\bin" -Dtier-type=BE -Dtier-id=BE1
    -Dfile.encoding=utf8 -Duser.language=en -Duser.region=US -Dstart.type=command
    .
      CLASSPATH: .\..\jre\lib\tools.jar;C:\AdventNet\ME\ServiceDesk\bin\\run.jar;C:\
    AdventNet\ME\ServiceDesk\bin\\..\lib\AdventNetLogging.jar;C:\AdventNet\ME\Servic
    eDesk\bin\\..\lib\AdventNetNPrevalent.jar;C:\AdventNet\ME\ServiceDesk\bin\\..\li
    b;
    .
    ===============================================================================
    .
  2. Could Not Find C:\AdventNet\ME\ServiceDesk\bin\jndi.properties
    Server is starting. This may take a minute ...
    This copy is licensed to AdventNet
  3. ServerContainer                                   [CREATED]
    SQLOne Search                                     [CREATED]
    AdventNetCC                                       [CREATED]
    AdventNetServiceDesk                              [FAILED]
    ServerContainer                                   [STARTED]
    SQLOne Search                                     [FAILED]
    AdventNetCC                                       [FAILED]
  4. Server Started.
    Please connect your client at http://localhost:80


Web browser gives me empty page if I'm trying to surf http://localhost:80. I've tried all solutions in all relevant topics at this forum but they all not for my case. Can anyone help me?

And I'm really sorry about my terrible English grammar.



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