The server encountered an internal error () that prevented it from fulfilling this request.

Dear Team,

Getting following error while configuring the outgoing mail server .

Advent serivice desk server 7.5.0 build 7506

Database Mssql

Can any one help : Urgent : Thanks in advance ....

Name : Sunay Shivalkar

Contact No : 9987543054

exception

javax.servlet.ServletException: Mail sending failed.
	org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:825)
	org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:758)
	org.apache.jsp.approval.SubmitForApproval_jsp._jspService(SubmitForApproval_jsp.java:261)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
	org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1012)
	org.apache.struts.action.RequestProcessor.processForward(RequestProcessor.java:582)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:260)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
	org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:90)
	com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:112)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

root cause

com.adventnet.servicedesk.ServiceDeskException: Mail sending failed.
	com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:994)
	com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:615)
	com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:609)
	com.adventnet.servicedesk.helpdesk.util.ApprovalUtil.submitForApproval(ApprovalUtil.java:135)
	org.apache.jsp.approval.SubmitForApproval_jsp._jspService(SubmitForApproval_jsp.java:134)
	org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
	org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1012)
	org.apache.struts.action.RequestProcessor.processForward(RequestProcessor.java:582)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:260)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
	org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:90)
	com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:112)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.