The problem with a limited field incidents
Hi ManageEngine,
I need your help.
During the implementation and configuration of SAP I can not create additional fields in the template incidents. The module helpdesk -> Incident - Additional Fields "Add Field " is not active , I get the error " You have Reached the 90 fields limit"
Please urgent help to increase the limit or giving a workaround because it stops my work and the work of the majority of the company.
My version of SDP:
9.1 Build 9119
Regards,
Paul Mroczek
I need your help.
During the implementation and configuration of SAP I can not create additional fields in the template incidents. The module helpdesk -> Incident - Additional Fields "Add Field " is not active , I get the error " You have Reached the 90 fields limit"
Please urgent help to increase the limit or giving a workaround because it stops my work and the work of the majority of the company.
My version of SDP:
9.1 Build 9119
Regards,
Paul Mroczek