Hi there!

After a successful beta test, ServiceDesk Plus' revamped user interface is all set to launch for a global audience very soon.

We are very excited to bring you this latest update. To ensure that you and your team have a smooth switchover to the new UI, the first session of the Masterclass advanced series will be focus on the new user experience where our product experts will take a deep dive, demonstrating the improved interface and the new functionalities.

Webinar details:

Exclusive sneak peek: The all-new UI for ServiceDesk Plus Cloud

Date: Sep 23rd

Time: 11am BST CDT PDT, 3pm AEST

Duration: 60 mins

To register for the webinar,

click here.

Here's a glimpse at the new functionalities available in the latest UI:

Dashboards powered by Zoho Charts: Instantly showcase your service desk data in multiple chart types, such as a bar graph, pie chart, funnel graph, and doughnut chart. Share specific charts or the entire dashboard with the team to keep everyone on the same page.

Kanban-based ticket management: Manage all your incidents and service requests with a visual summary of all tickets in the new Kanban view. Group tickets based on status, technician, and priority on a drag-and-drop canvas for easy ticket management.

Upgraded view for notifications and approvals: View and track notifications and approvals with panels that group notifications by date and time. Find any notification or approval from any time with the built-in search bars within the notification and approval panels.

There are many more enhancements spread across all modules of ServiceDesk Plus. Get a quick overview of the notable changes in the new UI on our website.

Be sure to sign up for the live demonstration of the new user interface on September 23rd

Sign up for the webinar

We hope to see you there.

Until then,